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Our Work

Our Work: From Discovery to Execution

Every association is different, but the pattern is familiar: leaders need a clear picture of where they stand, a plan the Board can agree on, and people with the capacity to carry it out.

These case studies show how NorthStar’s senior team works across that full path, from listening and research to planning, hands-on delivery and ongoing measurement. Client names are withheld to respect the confidentiality of the organizations we serve.

Engage us for one phase or the whole journey. See how the NorthStar Project Path works.

Case Studies

Discover · Define

Turning Board pre-work into a focused, decision-driven strategic planning session.

  • Synthesized pre-work from 13 Board members into nine themes, showing where the Board agreed and where it did not
  • Designed a five-hour working session around seven decisions, each ending with an owner and next action
  • Introduced an audience framework so not every audience had to be treated as a membership prospect
  • Drafted four strategic pillars and set partnership guardrails before discussing structure

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Deliver · Sustain

Full-service management that turns event momentum into membership and leadership.

  • Membership tactical plan to convert signature-event attendees into members
  • Year-round entry points: a listening session, an advocacy day and an executive leadership retreat
  • LinkedIn engagement rate up 39% to 17.8%; email click-through averaging 7.9% at 96.6% delivery
  • Six new Board members, plus new Board orientation and an annual impact report

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Discover · Define · Sustain

A 12-week collaborative engagement to build a roadmap designed for implementation.

  • Discovery, member surveys and focus groups designed to hear from quieter members and every region
  • Facilitated planning sessions with leadership
  • Priorities set at 90 days, one year, three years and five years
  • Ongoing signal scans, competitive monitoring and opportunity tracking to keep the plan current

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Discover · Define

A research-driven project to help a Board understand its competitive position and choose a direction.

  • Stakeholder interviews and audience segmentation
  • Competitive landscape analysis and positioning recommendations
  • Board pre-read and room slides for a decision-oriented discussion
  • Weekly competitive signal scan to track changes in the landscape

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Deliver

Hands-on delivery for a national association’s annual conference.

  • Conference staging and meeting operations
  • Banquet and food-and-beverage budgeting, with estimated vs. actual tracking
  • Event deliverables managed from planning through on-site execution

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Discover · Define · Deliver

Building a stronger LinkedIn foundation to grow engagement and turn conference chairs, speakers and attendees into influencers.

  • Audit of duplicate and affiliated LinkedIn pages, with a recommended page structure and updated primary page
  • Engagement-focused messaging and timing for priority conferences
  • An influencer toolkit with sharing copy for chairs, speakers, committee members and attendees
  • Reusable post templates, a sustainable posting rhythm and growth recommendations

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Ready to Move From Plan to Progress?

Whether you need fresh insight, a plan your Board can approve, or a team to carry out recommendations you already have, NorthStar can help, for one phase or the whole journey.

Insights & Ideas

How NorthStar helped an engineering conference organization strengthen its LinkedIn foundation, grow engagement and turn conference chairs, speakers and attendees into influencers for its...
Hands-on delivery for a national association’s annual conference, from staging and meeting operations to food-and-beverage budget tracking....
A research-driven project to help a national society’s Board understand its competitive position and choose a direction....
A 12-week collaborative engagement to build a five-year strategic roadmap for a regional professional community, with priorities set from 90 days to five years....